Everything you need to know about how your personal data is collected, used, and protected when you use Betline — presented transparently and clearly.
Protecting every member's data is the highest priority at Betline. See our key commitments below.
Every transaction and piece of personal data you share is secured with 256-bit SSL encryption. Third parties cannot access your information in any way.
Betline never sells your personal data to advertisers or third parties. Your privacy matters to us more than business.
All data is stored on internationally certified secure servers, protected around the clock by regular security audits and firewalls.
Documents collected for identity verification are used solely for legal compliance purposes. Documents that are no longer required are deleted after the designated retention period.
You can disable non-essential cookies at any time. Only strictly necessary cookies are active by default.
Upon your request, Betline is obligated to delete your personal data, unless retention is required by law.
Our commitment: Protecting your privacy at Betline is a core responsibility we take seriously. This policy is written with complete transparency — no hidden information, no fine print.
The privacy policy of Betline (betline.biz) applies to all users of our platform. This Privacy Policy ("Policy") explains what data we collect, how it is used, and the measures we take to keep your information safe.
By browsing the Betline website, creating an account, or using any of our services, you agree to this Privacy Policy. If you object to any part of it, we advise you not to use the platform.
Our privacy policy is built on internationally recognised data protection standards, particularly the principles of GDPR, ensuring the highest level of respect and protection for the personal data of every user in Bangladesh.
Betline only collects information that is genuinely necessary to provide our services. We believe collecting data beyond that is an invasion of your privacy.
| Data type | When it is collected | Purpose |
|---|---|---|
| Name, date of birth, email | At registration | Account creation & communication |
| Phone number | During registration and verification | Two-factor authentication & OTP |
| National ID / Passport | During KYC verification | Verifying your identity |
| Payment Information | On deposits & withdrawals | Processing financial transactions |
| IP address & device information | Every session | Security & Fraud Prevention |
| Gaming history | While using the platform | Responsible gaming monitoring |
Betline uses your data only for specific, legitimate purposes. We never use your information in any way that has not been disclosed to you in advance.
We analyse your gaming patterns to promote responsible gaming — if someone shows signs of excessive betting or addictive behaviour, we actively step in to offer support. This information is never used against you.
For marketing communications, we only send emails or SMS to users who have given explicit consent. You can unsubscribe at any time.
Our commitment: Your information is never shared with third parties for advertising purposes. You stay in full control of your data.
Betline may share your personal data with third parties in limited circumstances. In every such case, your protection is ensured.
We are legally obligated to provide relevant information when required by a lawful directive from law enforcement. In all such cases, we share only the minimum data necessary.
We never: Selling your data to advertising companies, sharing it with data brokers, or disclosing it for marketing purposes without your consent.
The Betline website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help recognise you on your next visit.
| Cookie type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login sessions, security | Session | |
| Performance cookies | Monitoring page load speed | 30 days | |
| Functionality cookies | Remembering language & preferences | 90 Days | |
| Analytics cookies | Traffic analytics | 1 year |
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to some features on the platform.
Betline uses industry-leading technology to keep your information secure. Our security team monitors systems around the clock and flags any suspicious activity in real time.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action. Transparency is at the core of what we do.
Betline respects your data rights. Below are your fundamental rights, which you can exercise at any time.
To exercise these rights support@betline.bizEmail us at . We will respond within 30 days.
Betline retains your information only for as long as necessary. All data is held while your account remains active. After account closure, certain information may be kept for up to 5 years in line with legal obligations.
Financial transaction records are required by anti-money laundering law to be retained for up to 5 years. After this period, all data is permanently deleted.
Betline's services are strictly prohibited for anyone under the age of 18. We do not knowingly collect or store data from minors.
If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.
For Parents: If your child has used Betline without your permission, please support@betline.biz-to let us know.
Betline may update this privacy policy from time to time. When changes are made, we will update the "Last Revised" date at the top of the page and send a notification to your registered email for any significant updates.
Continued use of the platform after a policy update will be considered acceptance of the revised policy. We recommend checking this page regularly.
If you have any questions about our changes, reach out to our support team — we're happy to walk you through everything in plain language.
Find straightforward answers to the most frequently asked questions right here.
Learn more: Terms & Conditions · Responsible Gaming · FAQ